Privacy statement

privacyThis Privacy Statement has been compiled by Erren Fall Protection, located at Stieltjesweg 8, 6827 BV Arnhem – the Netherlands. We are responsible for the processing of personal data as shown in this privacy statement.

CONTACT DETAILS:

www.erren.nl – protection@erren.nl – +31 (0)26-2020465

PERSONAL DATA WE PROCESS

Erren Fall Protection processes your personal data because you use our services and / or because you have provided this information to us yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Gender
  • Address
  • Telephone number
  • E-mail address
  • IBAN number (if payment transactions take place)
SPECIAL AND/OR SENSITIVE PERSONAL DATA THAT WE PROCESS

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents, guardian or school (i.v.m. internship). However, we cannot check whether a visitor is older than 16. We therefore advise parents, guardians or schools to be involved in their children’s online activities, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via protectie@erren.nl and we will delete this information.

FOR WHAT PURPOSE AND ON WHAT BASIS WE PROCESS PERSONAL DATA

Erren Fall Protection processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or e-mail you if this is necessary to be able to carry out our services
  • To inform you about changes to our services and products

Erren Fall Protection also processes personal data if we are legally obliged to do so, such as data that we need for our tax return. In addition, Erren Fall Protection may use your personal data in the context of the execution of an assignment agreement concluded with you.

AUTOMATED DECISION-MAKING

Erren Fall Protection does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without a person (for example, an employee of Erren Fall Protection) being involved.

HOW LONG WE STORE PERSONAL DATA

Erren Fall Protection does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

ID details:
> 7 years after the end of the customer relationship
> This is the legal retention period for the administration

Telephone number:
> 2 months after the end of the customer relationship
> This is the maximum retention period

E-mail address:
> 2 months after the end of the customer relationship
> This is the maximum retention period

IBAN:
> 1 day after the end of the customer relationship
> stored IBAN numbers will be deleted after the end of the relationship

IP address:
> 1 day
> The IP address is stored in the log files, which are deleted daily

SHARING PERSONAL DATA WITH THIRD PARTIES

Erren Fall Protection does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Erren Fall Protection remains responsible for these processing operations.

COOKIES, OR SIMILAR TECHNIQUES, THAT WE USE

Erren Fall Protection only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. It also allows us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

VIEW, MODIFY OR DELETE DATA

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Erren Fall Protection and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to protection@erren.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Erren Fall Protection would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

HOW WE PROTECT PERSONAL DATA

Erren Fall Protection takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us via protection@erren.nl. Or look at Laws | Dutch Data Protection Authority.